In what has become a national travel nightmare, India’s 1983 Cricket World Cup hero, Madan Lal, has publicly lambasted IndiGo Airlines, describing his ordeal at a chaotic airport as being in a ‘fish market.’ His outburst is just the tip of the iceberg in a massive operational meltdown that has left thousands of passengers stranded and frustrated across the country. The root cause? A sudden and poorly implemented shift in India’s aviation safety rules.
The legendary all-rounder, a key member of India’s historic 1983 World Cup-winning team [INTERNAL_LINK:1983-cricket-world-cup-history], found himself in an all-too-familiar battle—this time, not on the cricket pitch, but against an airline’s disarray. Madan Lal was reportedly stranded for a grueling 12 hours at an airport, with no clear information or assistance from IndiGo staff. His frustration boiled over as he compared the scene to a chaotic ‘fish market,’ a phrase that has since gone viral on social media, perfectly encapsulating the widespread passenger anger .
The IndiGo flight cancellations that began on December 5, 2025, are not the result of bad weather or technical glitches, but a direct consequence of new Flight Duty Time Limitations (FDTL) regulations enforced by the Directorate General of Civil Aviation (DGCA). These new rules, aimed at enhancing pilot safety and well-being, included two major changes:
While the intent behind these DGCA new flight regulations is laudable, IndiGo, India’s largest airline, was caught completely off guard. The airline admitted to significant ‘planning gaps’ in its crew rostering system, which failed to account for the new requirements. This led to a catastrophic shortage of available pilots, forcing the airline to cancel more than 1,000 flights on Friday, December 5, and hundreds more on Saturday, December 6 .
Facing immense public and political pressure, the DGCA was forced to make a swift and surprising policy reversal. Recognizing that the rigid implementation of the new IndiGo pilot rest rules was causing a national travel crisis, the aviation regulator granted IndiGo a crucial one-time exemption .
This exemption, valid until February 10, 2026, allows the airline to substitute a pilot’s weekly rest with their regular leave period when creating flight schedules. This temporary fix provides the much-needed flexibility for IndiGo to stabilize its operations .
If you are a passenger affected by this unprecedented disruption, here’s what you need to be aware of:
The government has also ordered a high-level probe into the matter to understand how such a massive systemic failure could occur and to prevent a recurrence in the future .
The IndiGo flight cancellations of December 2025 have been a stark reminder of the delicate balance between passenger convenience and aviation safety. While the DGCA’s new rules are a necessary step for long-term safety, their rollout exposed a critical lack of preparedness within India’s leading airline. For passengers like Madan Lal and thousands of others, the experience has been one of immense frustration and wasted time. As the airline works to get back on its feet, the onus is now on both the regulator and the carrier to ensure better communication, planning, and passenger support during such crises.
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